How many times a day at work do you have to ask yourself, “What exactly did they mean by that?” — If you are like most people, it can be several times a day. That’s called “ambiguity” and we all deal with it, but the difference is in HOW we deal with it. This specialized training workshop teaches you how to identify ambiguous situations, how to process them and respond, and how to build resiliency to be better at handling them in the future.